Privacy Policy

Biji French (“we,” “our,” or “us”), operated by Biji French LLC, is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit or shop at bijifrenchny.com.

1. Information We Collect

• Order & account details: your name, email, shipping and billing address, and phone number when you create an account or place an order.
• Payment information: processed securely through our certified third-party payment processors (such as Stripe, Apple Pay, and Shop Pay). We do not store full card numbers or CVV codes on our servers.
• Browsing behavior: pages viewed, search queries, time on site, referring links, browser type, device, IP address, and approximate location, collected via cookies and analytics tools.
• Communications: the content of emails, chats, or messages you send us when you contact customer care or subscribe to our list.

2. How We Use Your Information

• Processing, fulfilling, and delivering your orders.
• Sending order confirmations, shipping updates, and customer service replies.
• Sending marketing emails about new arrivals, private collections, and exclusive offers (you may opt out at any time).
• Improving our site, products, and shopping experience.
• Detecting and preventing fraud, unauthorized transactions, and abuse.

3. Cookies & Tracking Technologies

We use cookies and similar technologies to keep you signed in, remember items in your cart, recognize returning visitors, and analyze site performance. We also use analytics and, with your consent, advertising retargeting tools that may show you Biji French products on other websites. You can control cookies through your browser settings; disabling them may limit some site features.

4. Third-Party Sharing

We share your information only with trusted service partners who help us operate our business, including:

• Payment processors that securely settle your transactions.
• Shipping carriers (USPS, UPS, FedEx) that deliver your orders.
• Marketing and email platforms that help us send communications you opt into.
• Analytics providers that help us understand site performance.

We do not sell your personal data to third-party data brokers or advertisers. We may disclose information when required by law, court order, or to protect our rights and safety.

5. Data Security

We implement reasonable physical, electronic, and administrative safeguards, including TLS/SSL encryption, to protect your personal information. While no method of transmission over the internet is completely secure, we work to protect your data with industry-standard measures.

6. Your Rights

Depending on where you live, you may have rights under laws such as the California Consumer Privacy Act (CCPA) or the General Data Protection Regulation (GDPR), including the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal data, subject to legal retention requirements.
• Opt out of marketing emails at any time via the unsubscribe link or by contacting us.
• Opt out of the sale or sharing of your personal data (we do not sell it).

To exercise any of these rights, email us at its4us@bijifrenchny.com.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order and transaction records are typically retained for [RETENTION PERIOD, e.g. 7 YEARS] to meet tax and accounting requirements.

8. Children’s Privacy

Our site is not intended for children under the age of [13 / 16]. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will take steps to delete it.

9. Policy Updates

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. For significant changes, we will provide a more prominent notice, such as on our homepage or via email. Continued use of the site after changes take effect constitutes acceptance of the updated policy.

10. Contact Us